Why Us?

Trusted Partner

At Ohana, we don't have clients—we have partners. We treat your business as our own, working closely and personally with you to help your brand succeed.

Tech-Forward Agility

With a suite of industry-leading third party software tools, we are able to pivot and adjust our strategies more quickly and easily than larger firms, saving you precious time and resources.

Hands-On Approach

As a boutique consulting firm, your success is our success. That’s why we are always willing to roll up our sleeves and get the job done. “Not my job” is not in our vocabulary.

Long-Term Commitment

We are committed to creating lasting relationships with our clients that grow over time, emphasizing close connections over “churn-and-burn” tactics.

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eCommerce Services

Full Service Amazon Management

Managing an Amazon business requires expertise across multiple disciplines, from listing optimization to advertising and fulfillment. Our full-service Amazon management handles every aspect of your store, ensuring your brand remains competitive, profitable, and fully optimized for growth. We take care of the complexities so you can focus on scaling your business.

Growth Planning & Strategy

A well-structured growth plan is key to long-term success in eCommerce. We analyze market trends, competition, and internal data to create a tailored strategy that expands your brand, increases revenue, and ensures sustained profitability in a competitive marketplace.

Amazon PPC Advertising

Running successful Amazon PPC campaigns is essential for visibility and sales. We create and manage data-driven advertising strategies that optimize bids, reduce wasted ad spend, and maximize return on investment (ROI). Our approach ensures your products reach the right audience at the right time.

Inventory Management

Stockouts and overstocking can hurt profitability. We optimize inventory levels, forecast demand, and streamline fulfillment strategies to reduce storage fees, improve cash flow, and ensure consistent product availability for customers.

Demand-Side Platform

Amazon DSP allows brands to reach customers both on and off Amazon with highly targeted display and video ads. We leverage Amazon’s advanced audience insights to create campaigns that enhance brand awareness, retarget potential buyers, and drive more sales.

Product Listing Optimization

High-converting product listings are essential to eCommerce success. We enhance your Amazon listings with compelling copy, keyword-rich content, and persuasive imagery to improve rankings, increase click-through rates, and boost conversions.

Google Advertising

Reaching customers beyond Amazon is essential for brand growth. We create and manage Google Ads campaigns that drive external traffic to your listings, increase brand visibility, and improve overall sales performance.

Product Photography & Video

High-quality visuals are critical to converting shoppers into buyers. We provide professional photography and video services that showcase your products in the best light, highlight key features, and align with Amazon’s guidelines for maximum impact.

Amazon Account Health

Maintaining a strong account health score is critical for staying in good standing with Amazon. We proactively monitor policy compliance, resolve account issues, and prevent suspensions, ensuring your business continues to operate smoothly.

Customer Service Management

Outstanding customer service is key to building loyalty and improving seller metrics. We handle inquiries, manage returns, and resolve disputes efficiently, ensuring a seamless experience for your customers and maintaining high seller ratings.

Amazon Brand Support

Brand protection on Amazon is essential to maintaining credibility and preventing unauthorized sellers from impacting your reputation. We help you enroll in Amazon Brand Registry, monitor for counterfeit products, and optimize brand assets to strengthen your presence.

Revenue Reclaim

Amazon frequently misplaces or damages inventory, leading to lost revenue. We audit your account for discrepancies, file claims, and recover funds owed to you, ensuring you reclaim every dollar Amazon owes your business.

Customized Reporting

Making data-driven decisions requires clear insights. We create customized reporting dashboards that track key performance metrics, ad spend efficiency, sales trends, and profitability, helping you make informed strategic choices.

Geographic Expansion

Expanding into new international markets can unlock massive growth potential. We help you navigate the complexities of global eCommerce, including logistics, compliance, and localization strategies, to successfully scale your business beyond domestic borders.

Full Service Walmart Management

Expanding to Walmart requires a unique approach compared to Amazon. We manage Walmart Marketplace accounts end-to-end, optimizing listings, running advertising campaigns, and ensuring compliance to maximize sales and brand growth.

Omni-Channel Expansion

Selling on multiple platforms strengthens your brand and diversifies revenue streams. We develop an integrated strategy that expands your business across Amazon, Walmart, Shopify, eBay, and other sales channels to reach more customers and increase sales stability.

How It Works

Get to Know Each Other

During the Discovery phase, our focus is on getting to know you and your business to learn how we can best help your team.

Develop a Game Plan

Once we have an agreement in place, our next step is to align on goals and priorities and craft a tailored game plan designed to maximize the growth potential for your business.

Execute and Iterate

With a plan in place, we begin to implement our strategy and build the foundation we will use to grow. We test and learn extensively during this period to iterate on our foundation and work the bugs out before we scale.

Grow and Scale

With the proper foundation in place, our focus shifts to ramping up our efforts and pulling every growth lever we have to scale to new heights.

FAQ

Have questions about our services? See the answers to the most common questions below.

eCommerce consulting provides expert guidance on optimizing your online business for growth, efficiency, and profitability. We help with everything from product listings and advertising to inventory management and expansion strategies, ensuring your business thrives in a competitive marketplace.

If you’re struggling with low sales, high advertising costs, inventory issues, account suspensions, or slow growth, an eCommerce consultant can diagnose the problems and implement tailored strategies to improve performance and profitability.

We specialize in Amazon, Walmart Marketplace, Shopify, eBay, and direct-to-consumer (DTC) eCommerce websites, helping businesses optimize their presence across multiple channels.

Absolutely! We help businesses grow across multiple platforms, including Shopify, Google Shopping, social media marketplaces, and direct-to-consumer (DTC) websites.

We offer both! Whether you need a one-time optimization or ongoing eCommerce management, we tailor our services to fit your business needs and goals.

Simply reach out to us for a consultation! We’ll assess your business needs, discuss your goals, and create a customized plan to help your eCommerce business grow and thrive.