Why Us?
Amazon Account Health Services
Account Health Monitoring
Continuously track key seller metrics like Order Defect Rate (ODR) and Late Shipment Rate to prevent suspensions and maintain good standing.
Suspension Appeals
Assist with crafting strong appeal letters and corrective action plans to reinstate suspended accounts.
Restricted Product Compliance
Ensure compliance with Amazon’s category restrictions and safety regulations.
Negative Review Management
Address negative reviews and customer complaints to improve brand reputation.
Listing & ASIN Reinstatement
Recover suppressed, delisted, or flagged ASINs by resolving compliance issues.
Buy Box Retention
Optimize pricing, fulfillment, and seller metrics to maintain Buy Box eligibility.
Counterfeit & Hijacker Removal
Monitor and take action against unauthorized sellers affecting your listings.
Fraud & Policy Violations
Handle fraudulent claims, unauthorized resellers, and policy infractions to protect your account.
How It Works
Get to Know Each Other
During the Discovery phase, our focus is on getting to know you and your business to learn how we can best help your team.
Develop a Game Plan
Once we have an agreement in place, our next step is to align on goals and priorities and craft a tailored game plan designed to maximize the growth potential for your business.
Execute and Iterate
With a plan in place, we begin to implement our strategy and build the foundation we will use to grow. We test and learn extensively during this period to iterate on our foundation and work the bugs out before we scale.
Grow and Scale
With the proper foundation in place, our focus shifts to ramping up our efforts and pulling every growth lever we have to scale to new heights.
FAQ
Have questions about our services? See the answers to the most common questions below.
Amazon Account Health refers to key performance metrics that determine your ability to sell on the platform. Maintaining good account health helps prevent suspensions, retain Buy Box eligibility, and ensure long-term business stability.
Your account health is based on Order Defect Rate (ODR), Late Shipment Rate, Cancellation Rate, Policy Compliance, and Intellectual Property Violations. Consistently meeting Amazon’s standards keeps your account in good standing.
We monitor your performance metrics, policy compliance, and potential violations, ensuring that issues are addressed before they escalate into warnings or suspensions.
Yes! We investigate the root cause of the suppression, resolve compliance issues, submit appeals, and communicate with Amazon to restore your listings.
We monitor your listings for hijackers and unauthorized sellers, enforce trademark and intellectual property rights, and submit brand protection claims to remove fraudulent sellers.
Yes! We optimize your pricing strategy, fulfillment method, and seller performance metrics to increase Buy Box win rates and maintain visibility.