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Legal
Privacy Policy
Last updated: 2026-05-10
Introduction
Ohana Consulting ("Ohana," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit ohanaconsulting.com or engage our consulting services, how we use that information, and the choices you have. By using the site you agree to the practices described here.
Information We Collect
We collect information you provide directly to us — for example, when you fill out a contact form, request a free audit, book a consultation, subscribe to our newsletter, or create an account. This typically includes your name, email address, company, role, revenue or stage, services of interest, and the contents of your message.
We also collect technical information automatically, such as your IP address, browser type and version, device characteristics, referring page, pages viewed, links clicked, and the timestamps of those interactions. This information is used to operate, secure, and improve the site.
How We Use Information
We use the information we collect to (a) respond to your inquiries and deliver the services you request; (b) manage and authenticate your account; (c) operate, maintain, and improve the site and our services; (d) send transactional messages and, with your consent, marketing communications; (e) measure performance and analyze usage; (f) detect, prevent, and respond to fraud, abuse, or security risks; and (g) comply with legal, regulatory, and contractual obligations. We do not sell personal information.
Cookies & Tracking
We use cookies and similar technologies (such as local storage and pixel tags) to keep you signed in, remember your preferences, measure how the site is used, and improve content. You can manage cookie preferences from your browser settings or via the controls described in our Cookie Policy. We honor the browser's Do-Not-Track signal for our first-party analytics, and you can disable analytics for this device using the "Analytics" toggle in the footer.
Fraud & Abuse Screening
When you submit a form, create an account, or change the contact details on an account, we screen the submission for fraud and abuse. The screening uses your IP address, browser and device characteristics, and the contact details you submitted, and it is performed with the help of MaxMind, Inc., a fraud-prevention provider. We rely on our legitimate interest in preventing fraud, spam, and abuse of our services, which is a separate purpose from analytics and marketing measurement — screening therefore runs whether or not you have consented to analytics. The result is advisory: it may flag a submission for review by a person, and it is never used to make an automated decision about you. You can object to this processing, or ask what a screening recorded about a submission, using the contact details below.
Third-Party Services
We rely on third-party providers to host the site, deliver email, process forms, provide authentication and database services, and measure site performance. These providers process information only to deliver services on our behalf, under contractual terms that require appropriate confidentiality and security. Examples of the categories of providers we use include cloud hosting, transactional email, analytics, error monitoring, and customer-relationship tools.
Your Rights
Depending on where you live, you may have rights under laws such as the EU/UK General Data Protection Regulation (GDPR) and the California Consumer Privacy Act/California Privacy Rights Act (CCPA/CPRA), including the right to access, correct, delete, port, or restrict the processing of your personal information; to withdraw consent; and to lodge a complaint with a supervisory authority. California residents may also opt out of any "sale" or "sharing" of personal information as those terms are defined under the CCPA/CPRA — Ohana does not sell or share personal information for cross-context behavioral advertising. To exercise any of these rights, email privacy@ohanaconsulting.com. We will respond within the timelines required by applicable law.
Data Retention
We retain personal information for as long as necessary to provide the services and for the additional periods required by law, contract, dispute resolution, security, fraud prevention, or legitimate business records. When information is no longer needed, we delete or de-identify it. Retention periods vary by record type and are documented in our internal data-handling procedures.
Contact
Questions or requests about this policy? Email privacy@ohanaconsulting.com or write to us at Ohana Consulting, Dallas, TX, USA.
Updates
We may update this policy from time to time. The updated version will be posted on this page with a revised "Last updated" date. Material changes will be communicated when required by law.